In case you need to reach out to Azure for a service, complain about an issue, or pay for third-party software in Azure, you need to know how to create a support request, also called a support ticket.
One method of doing this is by typing "support" in the Azure portal search bar, as shown in the diagram below, and then clicking on Help+support.
Then you click on "Create a support request", as highlighted in the diagram below.
It then took me to the first tab, which is problem details, as shown in the diagram below
issue type, I entered Billing.
Subscription, I entered the subscription where I am having the issue in question in this example.
Summary, I gave a summary of what I wanted resolved.
Problem type, I selected what my problem was.
Problem subtype, I selected the closest to what i wanted in this section.
I clicked the next button.
It will automatically take you to the Recommended Solutions tab, as shown in the diagram below. But since I wanted to contact Azure, I clicked on Return to Support Request.
Then I clicked on the next button, as shown in the diagram below.
Now in the additional details tab,
I entered the date and time for my region.
I added an invoice.
I gave a detailed analysis of what happened.
Then I scrolled down and
I allowed for the collection of advanced diagnostic information.
I selected the Email option so that Azure support would reach me via Email.
Here I
- I selected the language with which I would like to be in contact. The rest are self-explanatory, as shown in the diagram below. And I clicked on the next button to go to the Review + Create tab.
Now in the Review + Create tab, I click on Create, as shown in the diagram below.
In the diagram below, you can see the final result.
The demo I demonstrated in this article I submitted it to Azure, and a support engineer from Azure responded to me.
If you find this article useful, please leave a like, share, and follow for more.