How to Create a support ticket in Azure portal.

In case you need to reach out to Azure for a service, complain about an issue, or pay for third-party software in Azure, you need to know how to create a support request, also called a support ticket.

One method of doing this is by typing "support" in the Azure portal search bar, as shown in the diagram below, and then clicking on Help+support.

Then you click on "Create a support request", as highlighted in the diagram below.

It then took me to the first tab, which is problem details, as shown in the diagram below

1. issue type, I entered Billing.

2. Subscription, I entered the subscription where I am having the issue in question in this example.

3. Summary, I gave a summary of what I wanted resolved.

4. Problem type, I selected what my problem was.

5. Problem subtype, I selected the closest to what i wanted in this section.

6. I clicked the next button.

It will automatically take you to the Recommended Solutions tab, as shown in the diagram below. But since I wanted to contact Azure, I clicked on Return to Support Request.

Then I clicked on the next button, as shown in the diagram below.

Now in the additional details tab,

1. I entered the date and time for my region.

2. I added an invoice.

3. I gave a detailed analysis of what happened.

Then I scrolled down and

1. I allowed for the collection of advanced diagnostic information.

2. I selected the Email option so that Azure support would reach me via Email.

Here I

1. I selected the language with which I would like to be in contact. The rest are self-explanatory, as shown in the diagram below. And I clicked on the next button to go to the Review + Create tab.

Now in the Review + Create tab, I click on Create, as shown in the diagram below.

In the diagram below, you can see the final result.

The demo I demonstrated in this article I submitted it to Azure, and a support engineer from Azure responded to me.

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